Ken Johnson, President & CEO, the AIMS Group
On a perfect Sunday brunch with family at the nearby park, where nothing can possibly go wrong, imagine a person accidentally stepping into a patch of poison ivy. It won’t be long until the skin inflammations start breaking out and hence the patient would require a prescription to cure the itchy rash. A situation like this calls for immediate attention from the doctor before the rash breakout gets worse. In such a scenario, sending a message to the doctor with the picture of the skin rash, to diagnose and prescribe medicine, would be a far more convenient option than making appointments for an in-person visit to the doctor’s office—which is both tedious and time-consuming. With San Diego-based, meVisit, this is now possible. meVisit’s namesake mobile application lets doctors treat patients through a smartphone, without a requirement for an in-person meeting.
"Medicaid recipients and retirees, who often depend on fixed incomes, are the prime target audience of telemedicine’s vast and potential market"
Designed and developed by Dr. William C. Thornbury, meVisit is a mobile platform that aims at improving the doctors’ communication with their patients. Today, mobile telehealth is more than just offering quick medical consultations for fevers or rashes. The research conducted by RAND Corporation—a U.S. government-financed nonprofit research organization—reveals that almost 60 percent of American adults now live with at least one chronic condition and 42 percent of them having more than one. More often than not, these chronic care patients fail to adhere to their doctor’s appointment, which can be quite detrimental to their health conditions. meVisit’s vision lays at virtualizing the healthcare for those patients, thereby improving their health outcomes. Thus, meVisit’s ability to enable patients to access their doctor at the fingertips is nothing short of groundbreaking.
It is physician-driven and not patient-driven, which can lead up the utilization effect of telemedicine practices
meVisit’s foundation is vested on a simple philosophy: “In order to create greater healthcare outcomes, we must give physicians greater tools and inspire them to have a better role and responsibility with their patients for improved healthcare outcomes.” Enabling patient-provider communication at any time and place, meVisit converts patients into proactive participants in their health plans. More importantly, it allows physicians to monitor all of their patients efficiently, especially in cases of chronic care—the nation’s current largest cost-driver. In pioneering mobile-to-mobile online medical care, meVisit’s value proposition in almost all areas of a person’s health is invaluable.
“By the Clinician, for the Clinician” Care Model
meVisit’s Lean design is built on an eight-year physician-centric philosophy. Essentially, for a telemedicine system to be successful, it has to be driven to utilization by a physician and not a third party. This is what makes meVisit practical for primary care physicians as well as other medical specialty and surgical health providers. The application’s “e-visit” video conferencing capabilities coupled with user-friendly UI facilitates a greater percentage of frequent users than any other online care platform. “It is physician-driven and not patient-driven, which can lead up the utilization effect of telemedicine practices,” says Ken Johnson, President and CEO of the AIMS Group, the exclusive marketing and distribution system for meVisit. In doing so, meVisit allows doctors to increase their revenue, reduce no-shows, and save the third-party health payers cost on future claim s by 30 to 50 percent.
A major breakthrough for the application is facilitating a doctor to invite other specialists and contribute to a particular patient’s health, in case the primary physician cannot provide them with the required answers. In a nutshell, meVisit breaks down the invisible barriers to effective patient engagement, the mobility of the provider, complete documentation, and efficient turnaround time to allow the telemedicine delivery model to flourish.
Making Telemedicine the New Norm
From the technological innovation’s standpoint, meVisit’s goal is to improve the adoption rate among doctors and physicians to truly make a difference in the lives of their patients. In fact, the company, by its practice, encourages new customers to use the application free of cost before they actually create the first stream of revenue with the application. Furthermore, meVisit also helps employers and HR departments to significantly reduce the high levels of absenteeism caused due to doctor’s appointments. Employees can better track their health programs without ever going to the doctor’s office and even avoid going to the emergency room as they can reach their primary physician in just a few clicks. This facet also makes meVisit an efficient and functional tool to document and provide Medicare’s Chronic Care Management with no additional cost outlay. “Essentially, if a phone call, photograph or a video can resolve a health issue, then it is likely to be translated online to a virtual clinic by a patient’s established physician,” explains Johnson. “As a result, this can also open availability to brick-and-mortar clinics for same-day care.”
A Promising Future
Advancing into the future, meVisit is tirelessly pushing the envelope of telemedicine as a whole. Touching upon the company’s upcoming endeavors, Johnson highlights the hidden opportunities for meVisit and mobile telemedicine lie in the echelons of the lower economic scale. “Medicaid recipients and retirees, who often depend on fixed incomes, are the prime target audience of telemedicine’s vast and potential market,” Johnson adds. Though it is in its infancy, this may be meVisit’s most important endeavor. Recently, meVisit was also selected as the leader in telemedicine technology by the Institute for Telemedicine (IoT), a non-profit organization solely dedicated to the research and education of online care for physicians and consumers. Following this trajectory of growth, the company intends to add 3,000 more health providers over the course of the next 30 months, which would lead up to more than 10,000 providers within 48 months. “We are driven to press technology to the edge, for current and future patients—helping them engage their family’s health provider in improving their lives,” says the meVisit CEO.