Telemate has marked its prominence in the telemedicine space owing to the unprecedented benefits that it brings to the table. To begin with, Telemate’s solutions are agnostic to healthcare platforms and can be attuned to any EMR or EHR. While other industry players often mandate clients to adopt certain software to leverage their solutions, Telemate offers flexible solutions that can work in tandem with clients’ existing platforms. Telemate equips customers with the ability to calculate their CapEx and OpEx through a revenue sharing model that allows them to realize revenue quicker without incurring huge capital expenditures. Most importantly, the company adopts a consultative approach when it comes to mapping out solutions in collaboration with clients.
Supporting telemedicine can be difficult as it involves a number of peripherals. As such, team Telemate focuses on being subject matter experts in their products while implementing industry best practices and adhering to ITIL and ITSM standards for their helpdesk services. “We have the ability to cater to the needs of clients from all shifts and time zones, roll trucks for implementing our services around the country, and perform asset tracking and warehouse management,” says Crabtree. As a part of its service, Telemate offers an FDA-certified warehouse to store clients’ assets and services to track them.![]()
Telemate’s highly qualified executive team leverages its in-depth niche knowledge in both technology and healthcare to provide “the last mile of healthcare
Emphasizing Telemate’s robust and cost-efficient telehealth services, Crabtree speaks of an instance where the company assisted a group of doctors in establishing a telemedicine practice. While they had doctors and quality lines of services credentialed by the state, they lacked the knowledge of purchasing, managing, and deploying the required technology to begin the practice. As a technology partner, Telemate came to the rescue and alleviated their technical concerns with their cutting-edge solutions and managed services, allowing them to focus on delivering their telehealth services. Citing another use case, Crabtree sheds light on Telemate’s competency in helping rural clinics bring in quality lines of service outside the primary care physician’s qualifications. For instance, in case of rural clinics, if a primary care physician seeks to add new lines of services to their practice or bring on a new doctor, the Telemate team can help them with efficient billing and scheduling components through their revenue sharing model without any additional cost upfront.
Telemate, currently, is in the process of raising funds from private equity firms to accelerate its go to market and grow its vertical in the market segment. Besides, the company is also looking at making acquisitions to expedite growth and enhance its platform.
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Company
Telemate
Headquarters
Nashville, TN
Management
Troy Crabtree, Founder
Description
TeleMate functions in a way unique to our industry. Our core values focus around Service, Innovation, Inclusion, Humility, and Integrity. We operate around a proven service model process to assist companies in aligning business objectives with technology strategy. Our mission is to provide best of class technology solutions and support through our comprehensive line of services, toolsets and experience. We strive to assist companies in leveraging information technology as a key strategic asset to support and drive innovation, profitability and customer satisfaction